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2025-08-08 09:45:40
What qualifications and certifications do your crane products have?
Our crane products have complete qualifications and certifications, including the "Special Equipment Manufacturing License" and the "Special Equipment Installation, Transformation, and Maintenance License" issued by the General Administration of Quality Supervision, Inspection an
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2025-08-08 09:43:52
How long is the production cycle of the crane?
For cranes of regular models and standard configurations, it generally takes about 15 days; for cranes with large tonnage, special specifications or a high degree of customization, it takes 45 - 60 days.
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2025-08-08 09:41:42
If the crane malfunctions, what is your after-sales response time?
We attach great importance to the after-sales response speed and are committed to providing customers with timely and efficient after-sales maintenance services. Upon receiving a customer's fault report, we will respond immediately. For general faults, we will provide remote guidance through mea
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2025-08-08 09:38:42
How long is the warranty period of the crane? What services are provided during the warranty period?
Our crane's warranty period is usually 12 months. During the warranty period, we will provide free maintenance services, including free replacement of damaged parts and free maintenance and debugging.
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2025-08-08 09:37:09
Will there be debugging after the installation is completed?
After the installation is completed, we will conduct a comprehensive commissioning of the crane to ensure that all its performance indicators meet the design requirements and usage standards.
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2025-08-08 09:35:25
How long is the installation period of the crane?
The installation period of a small crane is about 3 - 7 days; the installation period of a medium - sized crane is about 10 - 15 days; the installation period of a large or customized crane is relatively long and may take 20 - 30 days.
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2025-08-08 09:33:55
Can cranes be customized according to our special sites and operational requirements?
Completely possible. We have a professional technology research and development team and rich customization experience. We can provide personalized crane customization solutions according to the special site conditions and operation requirements of customers. Whether the site space is limited, there
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2025-08-08 09:32:57
How about the running speed and stability of our crane?
The operating speed of our cranes can be reasonably designed according to different models and working conditions to meet different operation requirements.
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2025-08-08 09:22:13
Is the quality of your cranes guaranteed?
The quality of our cranes is solidly guaranteed. The company always puts quality first, strictly follows relevant national standards and industry specifications in production and manufacturing. Each crane has undergone strict inspections and tests to ensure its stable performance, safety and reliabi
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2025-08-08 09:15:28
How to choose the appropriate type of crane according to one's own needs?
Multiple key factors need to be comprehensively considered. First is the working environment. If it is used in an indoor workshop, electric single - girder cranes and overhead traveling cranes are more suitable. For outdoor sites such as freight yards and docks, gantry cranes and rubber - tired cran
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Address : Intersection of Kuangshan Road and Weisan Road, Changnao Industrial District, Changyuan city, Henan ,China
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