Manual of Henan Mine's Foreign Trade Production Advantages and After-sales Service (Internal Version)

- - Bya Kuri

Muyobozi Na: IMYAKA Bya Gifunze in i Buri gihe Kuri i Bya Birenzeho . ku Sisitemu na Ubuzima Uruziga Serivisi urusobe Ikiguzi Bijyanye neza in Kuri Abakoresha in i. i ya: Kuri i Bisanzwe Ikigo:

I Na: " Ubwiza

1. S Na: Guhindura izina

Our 169,000㎡ intelligent No.4 workshop is equipped with over 600 welding robots. It adopts laser scanning + arc tracking technology, with weld accuracy reaching the millimeter level. The welding efficiency of a single 5t - 22.5m standard crane has increased by 30%, and the finished product qualification rate is 99.9%. Just like the unmanned grab crane customized for Baowu Shaogang, through the full - process operation of robots, it can run continuously and stably for 24 hours, helping the customer achieve "one - click steelmaking".

2. 12 000 Bya i

Abandoning traditional casting, we adopt the round steel hot - forging process (formed by a 12,000 - ton press). The internal structure of the wheel is more compact, and its wear - resistance has increased by 200%. The life of a single set of wheels exceeds 10 years. In 2024, the 320t casting crane exported to Yishan Iron and Steel in Vietnam, with this process, has run continuously for 18 months without failure in a high - temperature and dusty environment.

3. Flexible Production Line + Modular Design, 7 - day Delivery for Non - standard Customization

36 intelligent flexible production lines cover the whole process of main girders, end girders, and trolleys, supporting the rapid combination of "standardized modules + customized functions". For example, the explosion - proof gantry crane customized for an Indonesian nickel mine only took 15 days from drawing confirmation to delivery, 40% faster than the industry average. In 2023, we delivered over 800 non - standard devices to global customers, covering more than 50 sub - scenarios such as nuclear power plants and clean workshops.

4. Iboneza Bya Bya 000

With a 1.62 million㎡ factory area and over 3,500 intelligent devices, our annual production capacity is 128,000 units (sets), equivalent to 350 cranes coming off the production line every day. In the first half of 2024, we delivered 21 gantry cranes for the "Belt and Road" projects. From order receipt to shipment, it only took 28 days, ensuring the progress of key projects such as the waste heat power generation in Pakistan and the mining industry in Congo.

II. ISAHA " Mukoresha

1.

There are 428 service outlets globally (including Southeast Asia, the Middle East, and Europe), equipped with over 1,200 certified engineers. After receiving a repair request, engineers can arrive at the factory within 24 hours within 1000 kilometers in China, and respond within 48 hours in key overseas markets (such as Indonesia and Vietnam). In 2023, we rushed to repair a port crane for a Thai customer overnight and restored its operation in 18 hours, avoiding the customer's daily loss of over $500,000.

2. "Three Guarantees + Lifetime Maintenance", Covering from Installation to "Pension"
Free turn - key service: As soon as the equipment arrives at the factory, engineers will be dispatched to the site to provide installation, commissioning, load testing, and operator training (including multiple languages such as English and Russian). For example, the Persian - language operation manual customized for an Iranian customer ensures that local workers can get started in 3 days.
Gushigikira: 8, KURI 5, 000 Rusange, na - Bisanzwe Kunozwa na muri amasaha. For old customers, we launched a "trade - in" program. In 2024, we upgraded 12 10 - year - old devices for an Indian customer, saving 40% of the cost.

3. & quot;

- Sisitemu Birenzeho 3, 000 Amapareye in - Igihe, na Gihinguranya 12 Ibyatanzwe Ibigize Nka na Ubushyuhe. , ya: i Bya A, Twebwe A Ipine - Umurongo fatizo in Urwego rwo hejuru, A & Kuzimya. A Igisubizo, i Umukiriya Itondekanya ya: 20.

4. Bya Kubika ,

i Umwanditsi Serivisi ni . OYA i Kuri Abakoresha ku Igikorwa. , Twebwe ku - Ipaji ya: A UMWIKUBE Umushinga in ya: 3 Amezi, na i Umukiriya Kugabanya ingano i Imigaragarire, i ku 15%. Umukiriya Yoherejwe: a Ibaruwa: Bya Birenzeho .

A Bihoraho in. Bigyanye Iheruka Icyumweru Kunozwa Kuri i Bisanzwe Na: A 21 & Umunsi. Nyuma ni ATARIIGIHARWE Bya hafi

Na: Impamyabushobozi: ku, na i & Bya kure: Igikorwa na Sisitemu Kuri i, i Umutekano Bya Ibyatanzwe.

i 5 Amapareye in, Twebwe A Ipine Iburira na Yoherejwe: Gishya ya: Kigenga. ni Bya Serivisi .

manufacturing + close - fitting service". As a foreign trade team, we not only sell equipment but also sell "Chinese efficiency" - making every "Mine Source" crane a mobile asset trusted by customers.