Manual of Henan Mine's Foreign Trade Production Advantages and After-sales Service (Internal Version)

Maelezo ya Ushindani wa Msingi kwa Washirika wa Kimataifa

Kama kiongozi wa sekta na miaka 23 ya kilimo kina katika sekta ya mashine ya crane, Henan Mine daima imekuwa nia ya ujumbe wa " kufanya vifaa vya kimataifa kuwa na ufanisi zaidi" Kutegemea mfumo wake wa viwanda akili na mtandao wa huduma kamili ya mzunguko wa maisha, hutoa gharama nafuu " Iliyoundwa nchini China" ufumbuzi kwa wateja katika nchi 122 duniani kote. Zifuatazo ni taarifa za msingi kwa ajili yenu kuchunguza soko la kimataifa:

I. Faida za Uzalishaji: Hardcore Intelligent Viwanda, Kila Kitengo na " Chanzo cha migodi" Ubora

1. Asia' s Kubwa Single Intelligent Workshop, Robots Weld na " Zero Makosa"

Our 169,000㎡ intelligent No.4 workshop is equipped with over 600 welding robots. It adopts laser scanning + arc tracking technology, with weld accuracy reaching the millimeter level. The welding efficiency of a single 5t - 22.5m standard crane has increased by 30%, and the finished product qualification rate is 99.9%. Just like the unmanned grab crane customized for Baowu Shaogang, through the full - process operation of robots, it can run continuously and stably for 24 hours, helping the customer achieve "one - click steelmaking".

2.12,000 - tani Forging Mchakato, Gurudumu Maisha Zaidi ya mara mbili kwamba ya Viwanda

Abandoning traditional casting, we adopt the round steel hot - forging process (formed by a 12,000 - ton press). The internal structure of the wheel is more compact, and its wear - resistance has increased by 200%. The life of a single set of wheels exceeds 10 years. In 2024, the 320t casting crane exported to Yishan Iron and Steel in Vietnam, with this process, has run continuously for 18 months without failure in a high - temperature and dusty environment.

3. Flexible Production Line + Modular Design, 7 - day Delivery for Non - standard Customization

36 intelligent flexible production lines cover the whole process of main girders, end girders, and trolleys, supporting the rapid combination of "standardized modules + customized functions". For example, the explosion - proof gantry crane customized for an Indonesian nickel mine only took 15 days from drawing confirmation to delivery, 40% faster than the industry average. In 2023, we delivered over 800 non - standard devices to global customers, covering more than 50 sub - scenarios such as nuclear power plants and clean workshops.

4. " Utoaji wa imani" ya uzalishaji wa kila mwaka wa vitengo 128,000

With a 1.62 million㎡ factory area and over 3,500 intelligent devices, our annual production capacity is 128,000 units (sets), equivalent to 350 cranes coming off the production line every day. In the first half of 2024, we delivered 21 gantry cranes for the "Belt and Road" projects. From order receipt to shipment, it only took 28 days, ensuring the progress of key projects such as the waste heat power generation in Pakistan and the mining industry in Congo.

II. Baada ya mauzo Huduma: 24 saa Global Jibu, Kuelewa " Wasiwasi" Bora kuliko wateja

1. Kufikia ndani ya Kilomita 1000 katika Masaa 24, Localized Overseas Service

There are 428 service outlets globally (including Southeast Asia, the Middle East, and Europe), equipped with over 1,200 certified engineers. After receiving a repair request, engineers can arrive at the factory within 24 hours within 1000 kilometers in China, and respond within 48 hours in key overseas markets (such as Indonesia and Vietnam). In 2023, we rushed to repair a port crane for a Thai customer overnight and restored its operation in 18 hours, avoiding the customer's daily loss of over $500,000.

Kuhusu Kuhusu Kuhusu Kuhusu

2. "Three Guarantees + Lifetime Maintenance", Covering from Installation to "Pension"
Free turn - key service: As soon as the equipment arrives at the factory, engineers will be dispatched to the site to provide installation, commissioning, load testing, and operator training (including multiple languages such as English and Russian). For example, the Persian - language operation manual customized for an Iranian customer ensures that local workers can get started in 3 days.
Maisha ya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa vya vifaa For old customers, we launched a "trade - in" program. In 2024, we upgraded 12 10 - year - old devices for an Indian customer, saving 40% of the cost.

3. Remote Operation na matengenezo Cloud Jukwaa, Kufanya Cranes " Kuzungumza"

Mfumo wetu wa IoT uliotengenezwa mwenyewe unaweza kufuatilia vifaa zaidi ya 3,000 ulimwenguni kote kwa wakati halisi, na kutabiri makosa kupitia vitu 12 vya data kama vile kuteteteza na joto. Katika 2025, kwa ajili ya gantry crane ya sekta ya shaba Serbia, tulitabiri gurudumu - axle crack mapema, kuepuka ajali ya kufungwa. Matokeo yake, mteja aliweka agizo la ziada kwa vitengo 20.

4. Jeni ya " Utamaduni wa Uchungaji wa Filial" , Huduma ya joto zaidi ya moyo

Bwana Cui Peijun, mwanzilishi, anatetea kwamba " Huduma ni wajibu& . Wahandisi wetu si tu kukarabati vifaa lakini pia kuchukua mpango wa mafunzo ya wateja juu ya uendeshaji salama. Katika 2024, tulikaa kwenye tovuti kwa mradi wa umeme nchini Bangladesh kwa miezi 3, na pia tulisaidia mteja kuboresha mpangilio wa warsha, kuongeza ufanisi na 15%. Mteja alituma barua ya shukrani, akisema " zaidi kuliko familia.” .

Tuna timu ya kudumu huko Jakarta. 10t gantry crane iliyoulizwa kuhusu wiki iliyopita inaweza kuboreshwa kulingana na kiwango cha kitaifa cha Indonesia SNI, na utoaji wa siku 21. Jibu letu baada ya mauzo ni hata haraka kuliko wauzaji wa ndani!

Cranes yetu na vyeti CE ina welds kuthibitishwa na Ujerumani TÜV, na shughuli ya mbali na matengenezo mfumo imekuwa kuunganishwa na Siemens Viwanda Cloud, kuhakikisha usalama wa vifaa yako data.

Kwa vifaa 5 vilivyonunuliwa mwaka 2019, tuligundua onyo la kuvaa gurudumu na tumetuma sehemu mpya kwa bure. Hii ni ahadi yetu ya " huduma ya maisha" .

manufacturing + close - fitting service". As a foreign trade team, we not only sell equipment but also sell "Chinese efficiency" - making every "Mine Source" crane a mobile asset trusted by customers.