Manual of Henan Mine's Foreign Trade Production Advantages and After-sales Service (Internal Version)

Põhiline konkurentsivõime selgitamine globaalsetele partneritele

Tööstuse liidrina, kellel on 23 aastat kraana masinatööstuses sügavat kasvatamist, on Henan Mine alati pühendunud missioonile " ülemaailmse logistika tõhustamine" tuginedes oma arukatele tootmissüsteemidele ja kogu elutsükli kestva teenindusvõrgustikule, on see kulutõhus " Valmistatud Hiinas" lahendusi klientidele 122 riigis üle maailma. Järgmised on rahvusvahelise turu uurimiseks vajalikud põhiväited:

I. tootmise eelised: Hardcore intelligentne tootmine, iga üksus " Kaevandusallikas" Kvaliteet

1. Aasia' Suurim ühe intelligentne töötuba, robotid keevitada " Zero Defects"

Our 169,000㎡ intelligent No.4 workshop is equipped with over 600 welding robots. It adopts laser scanning + arc tracking technology, with weld accuracy reaching the millimeter level. The welding efficiency of a single 5t - 22.5m standard crane has increased by 30%, and the finished product qualification rate is 99.9%. Just like the unmanned grab crane customized for Baowu Shaogang, through the full - process operation of robots, it can run continuously and stably for 24 hours, helping the customer achieve "one - click steelmaking".

2,12 000 - tonni sepimine protsess, ratta elu rohkem kui kaks korda tööstuse

Abandoning traditional casting, we adopt the round steel hot - forging process (formed by a 12,000 - ton press). The internal structure of the wheel is more compact, and its wear - resistance has increased by 200%. The life of a single set of wheels exceeds 10 years. In 2024, the 320t casting crane exported to Yishan Iron and Steel in Vietnam, with this process, has run continuously for 18 months without failure in a high - temperature and dusty environment.

3. Flexible Production Line + Modular Design, 7 - day Delivery for Non - standard Customization

36 intelligent flexible production lines cover the whole process of main girders, end girders, and trolleys, supporting the rapid combination of "standardized modules + customized functions". For example, the explosion - proof gantry crane customized for an Indonesian nickel mine only took 15 days from drawing confirmation to delivery, 40% faster than the industry average. In 2023, we delivered over 800 non - standard devices to global customers, covering more than 50 sub - scenarios such as nuclear power plants and clean workshops.

4. " Tarnimise usaldus" aastane toodang 128 000 ühikut

With a 1.62 million㎡ factory area and over 3,500 intelligent devices, our annual production capacity is 128,000 units (sets), equivalent to 350 cranes coming off the production line every day. In the first half of 2024, we delivered 21 gantry cranes for the "Belt and Road" projects. From order receipt to shipment, it only took 28 days, ensuring the progress of key projects such as the waste heat power generation in Pakistan and the mining industry in Congo.

II. Müügijärgne teenindus: 24-tunnine ülemaailmne vastus, mõistmine " Mured" Parem kui kliendid

1. jõuda 1000 kilomeetri jooksul 24 tunni jooksul, lokaliseeritud välismaal teenindus

There are 428 service outlets globally (including Southeast Asia, the Middle East, and Europe), equipped with over 1,200 certified engineers. After receiving a repair request, engineers can arrive at the factory within 24 hours within 1000 kilometers in China, and respond within 48 hours in key overseas markets (such as Indonesia and Vietnam). In 2023, we rushed to repair a port crane for a Thai customer overnight and restored its operation in 18 hours, avoiding the customer's daily loss of over $500,000.

2. "Three Guarantees + Lifetime Maintenance", Covering from Installation to "Pension"
Free turn - key service: As soon as the equipment arrives at the factory, engineers will be dispatched to the site to provide installation, commissioning, load testing, and operator training (including multiple languages such as English and Russian). For example, the Persian - language operation manual customized for an Iranian customer ensures that local workers can get started in 3 days.
Lifetime varuosade toetus: ülemaailmselt on 8 suurt varuosade ladu, mis hoiavad üle 5000 üldist osa ja mittestandardseid osi saab kohandada ja saata 72 tunni jooksul. For old customers, we launched a "trade - in" program. In 2024, we upgraded 12 10 - year - old devices for an Indian customer, saving 40% of the cost.

3. Pilveplatvorm kaugjuhtimise ja hoolduse eest, kraanade valmistamine " Räägi"

Meie ise välja töötatud IoT-süsteem saab reaalajas jälgida üle 3000 seadme kogu maailmas ja ennustada vigu 12 andmeelementi, nagu vibratsioon ja temperatuur. Aastal 2025 ennustasime Serbia vasetööstuse portaalkraana puhul eelnevalt ratta-telje prahu, vältides sulgemise õnnetust. Selle tulemusena tegi klient täiendava tellimuse 20 ühiku kohta.

4. Geen " Filial Harrukuse Kultuur" Rohkem südamesoojendamise teenust

Asutaja Cui Peijun toetab seda, " Teenus on vastutus" Meie insenerid ei remondi mitte ainult seadmeid, vaid võtavad ka algatuse koolitada kliente ohutu töö kohta. Aastal 2024 olime Bangladeshis elektriprojekti jaoks kohapeal 3 kuud ja aitasime kliendil optimeerida töötoa paigutust, suurendades tõhusust 15%. Klient saatis tänukirja, milles öeldi " Parem kui perekond" .

Meil on Jakarta alaline meeskond. Eelmisel nädalal küsitud 10t portaalkraana saab kohandada vastavalt Indoneesia riiklikule standardile SNI, mille tarne on 21 päeva. Meie müügijärgne vastus on veelgi kiirem kui kohalikud tarnijad!

Meie CE-sertifitseeritud kraanadel on Saksa TÜV sertifitseeritud keevitused ning kaugjuhtimis- ja hooldussüsteem on ühendatud Siemens Industrial Cloud'iga, tagades teie seadmete andmete turvalisuse.

2019. aastal ostetud 5 seadme puhul tuvastasime ratta kulumise hoiatuse ja oleme saatnud uusi osi tasuta. See on meie kohustus " elukestev teenus" .

manufacturing + close - fitting service". As a foreign trade team, we not only sell equipment but also sell "Chinese efficiency" - making every "Mine Source" crane a mobile asset trusted by customers.